Terms of Use

Jewelry Return Policy
All sales are final, and no charge card refunds.
Exchanges for store credit only, must have the price tag attached and be received by Malouf on the Plaza within seven (7) business days from date of purchase.

Apparel Return Policy
Regular priced apparel may be returned for store credit with tags attached to garment, and received by Malouf on the Plaza within 7 days of receiving merchandise.

All shipping costs to return merchandise is at the customer’s expense.

No refunds will be allowed on worn, or merchandise without tags attached.

No refunds or returns unless an arrangement in writing (emails) was made with a sales associate prior to the purchase.

Sale merchandise may not be returned under any condition, unless an arrangement in writing (emails) was made with a sales associate prior to the purchase.

All shipping costs to return merchandise is at the customer’s expense.

Any questions,
please contact info@maloufontheplaza.com 
Or you may call 505-919-7967.

This policy was established to assure our customers that their purchase is in its proper original condition. Thank you for your cooperation!

Shipping Policy

Items ordered online are typically shipped FedEx 2Day Air with direct signature required within 2 days of placing your order.

Jewelry and Apparel items are typically shipped shipped FedEx 2Day Air with direct signature required within 2 days of placing your order.

Weavings are typically shipped shipped FedEx Ground with direct signature required within 2 days of placing your order.

Kachinas are typically shipped shipped FedEx 2Day Air with direct signature required within 2 days of placing your order.